Effective Date: April, 2026
Workline (“we,” “our,” or “us”) respects your privacy and is committed to protecting your information.
We may collect the following types of information:
Contact Information: Name, phone number, and email address.
Communication Data: Messages exchanged through our platform between service providers and customers.
Usage Data: Information about how you interact with our website and services.
We use your information to:
Facilitate communication between service providers (e.g., drivers) and customers.
Provide and improve our services.
Ensure compliance with legal and regulatory requirements.
By providing your phone number, you consent to receive SMS messages related to service updates, delivery coordination, and communication with service providers.
Message frequency varies based on service activity.
Message and data rates may apply.
We do not use SMS for unsolicited marketing or promotional messaging. All communications are initiated in the context of an active service interaction.
We do not sell or rent your personal information. We may share information:
With service providers (e.g., drivers) to facilitate communication.
With third-party vendors (such as communication providers) strictly to deliver services.
When required by law.
We implement appropriate technical and organizational safeguards to protect personal information transmitted through the platform. These measures include secure data transmission (encryption in transit), access controls, and infrastructure-level protections designed to prevent unauthorized access, disclosure, or misuse.
Access to communication data is limited to authorized systems and personnel strictly as required to operate and support the service.
While we continuously monitor and improve our security practices, users should be aware that communication systems inherently involve transmission across third-party networks. Our platform is designed to minimize risk and maintain high standards of data protection across all supported use cases.
We retain information only as long as necessary to provide our services and comply with legal obligations.
You may request access, correction, or deletion of your personal data by contacting us at info@workline.biz
You may opt out of SMS communications at any time by replying STOP to any message.
We facilitate operational communications between businesses and their customers, including service updates, delivery coordination, and time-sensitive notifications. Because these messages are directly related to services requested or expected by the end user, opting out of SMS communications may impact the ability to receive important updates in real time.
Upon opting out, SMS communication will be discontinued for any active session or service interaction. In such cases, further communication may need to occur through alternative channels, such as phone calls or direct contact with the service provider.
We may update this policy from time to time. Updates will be posted on this page.
If you have any questions, contact us at workline.biz/contact
