Stop losing customers to contractors and personal numbers.

In field services, technicians often use personal phones because it's easy — and customers keep those numbers. Workline keeps the relationship with your business while still letting customers reach the right technician.

Job sessions + routing options that match real field work.

Customers call your company number. No personal phone numbers are ever shared.

During a job session, present options like: "Press 1 for onsite tech, Press 2 for main office".

Easy onboarding and offboarding through the dashboard for seasonal workers or contractors.

Water Heater Install

Dispatcher creates a 6-hour active session for Job #4821 and assigns it to a technician.

Customer calls main number → "Press 1 for your installer, Press 2 for office". They easily reach the tech for access codes or updates.

The job session concludes. Calls automatically revert to the office/scheduler to capture repeat business.