Or per-region numbers, assigned to shifts, teams, or routes.
Caregiver is reachable during a shift, then calls route to the office automatically.
Revoke access instantly when staff changes. Full communication logs for accountability.
The assigned caregiver logs into their active shift session on the Workline app.
Family calls main number → They hear: "Press 1 for caregiver on duty, 2 for office". Pressing 1 routes securely to the active caregiver.
The shift ends. Calls automatically go directly to the office or on-call service. Caregiver is undisturbed.
